HCA 675 Week 5 discussion 2: Discuss the concept of “waste” from the Deming perspective.

 

HCA 675 Week 5 discussion 2:

Discuss the concept of “waste” from the Deming perspective. How do you think it could apply to hospitals and other health care entities?

Answer:

Edwards Deming, the father of continuous quality improvement or TQM, defined waste as any effort, expense, step in a process that does not add value to the product from the point of view of the customer.

Question:

HCA 675 Week 5 discussion 2:

Discuss the concept of “waste” from the Deming perspective. How do you think it could apply to hospitals and other health care entities?

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